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Home INTERNET

How to Cancel Your Shopify Subscription, Delete, and Pause Your Account: Guide

Brian Kean by Brian Kean
October 3, 2024
in INTERNET
3 min read
0
How to Cancel Your Shopify Subscription, Delete, and Pause Your Account: Guide

Shopify is a well-known e-commerce tool, but it’s hard to use because it has a lot of problems. Because of this, a lot of Shopify users want to know “how to cancel Shopify subscription.” There is a way to end your subscription if you decide you no longer want to use the platform and would rather join another digital platform.

It’s fairly easy to delete a Shopify account and stop paying for its services. All you have to do is follow these easy steps to stop your Shopify subscription, turn off your account, and get rid of your store guide. Other than that, you can also make a copy of your Shopify account and move it to a different URL.

Table of Contents

Toggle
  • How to Cancel Shopify Subscription and Delete the Account?
    • What are Shopify’s Drawbacks?
      • Lacks customization options
      • High Transaction Fees
      • Difficult to Migrate Data
    • What Factors You Should Consider Before Canceling your Shopify Subscription?
      • Settle Charges and Outstanding Bills
      • Saving your Data

How to Cancel Shopify Subscription and Delete the Account?

Here’s what you need to do to cancel your Shopify subscription:

  • Open Shopify
  • Login to your admin panel
  • Navigate to settings
  • Select Plan, after that, Choose the option Pause or Cancel subscription
  • Confirm cancel subscription
  • Think about whether you want to sell your account or put the subscription on hold so you can use it later.
  • If you don’t want to stop, click “Cancel” and close the store.
  • On the new tab that comes up, pick the reason you want to delete the contract.
  • Continue and add your password to confirm the action
  • Close the store permanently

Keep in mind that the platform gives you 30 days to change your mind. This means that if you decide you want to open the store after all, you can do so in the 30 days that follow. You’ll need to log in to the admin panel to get your account back up and running, link your credit card, and start the payment process.

What are Shopify’s Drawbacks?

There are several reasons you might want to end your Shopify subscription. Here are some of the biggest problems with using Shopify:

Lacks customization options

It’s annoying for store owners who want to design their shops and add more features to the platform that they can’t because the site doesn’t let them. So, they have to make concessions on how their shop looks and how easy it is to use. The designs and templates that are offered are out of date, which makes them less useful. Because of this, owners can’t make their brands look the way they want or have power over them.

High Transaction Fees

Store owners are charged a small fee by Shopify for each sale. Besides that, they have to pay handling fees. In this case, if a business owner sells a product for $100, he will only get $97 in return. The last $97 will also be taken away for shipping costs, taxes, and other fees.

Besides that, the app doesn’t have many different ways to make digital transactions. Unlike other digital sites, you won’t have as many ways to make a purchase. For example, you won’t be able to use PayPal or a credit card. These kinds of restrictions hurt not only business owners but also customers who want to buy the services but can’t because they don’t have enough choices.

Because of this, the customer base gets picky.

Difficult to Migrate Data

Due to the fact that Shopify is a managed app, moving data from one site to another requires a lot of complicated steps. The platform saves data on Shopify servers, so you can’t directly send data to other sites. So, you have to move all the data to the cloud or drive first, and then bring it over to the new platform.

What Factors You Should Consider Before Canceling your Shopify Subscription?

Before you think about how to end your Shopify subscription, there are a few things you should know that will hurt your store:

Settle Charges and Outstanding Bills

You will have to pay any bills or other payments that are due. You won’t be able to stop your subscription or delete your account until you pay off the bills. You will get a bill even if you can close the shop.

Saving your Data

You need to save your info before you delete the account, because if you don’t, you will lose it. The info will still be useful after you close the store, and you can get it from your drive or cloud accounts. Make a copy of all the information and store it in accounts you can trust.

You can back up CSV files and other types of data, such as

  • Billing history
  • Customer data
  • Discount and gift card codes
  • Financial data
  • Order data
  • Product data
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