In software development, problems and defects are tracked, recorded, and fixed with the help of bug-tracking tools. It acts as a central database where team members may submit problems, monitor their advancement, and work together to find answers. A few characteristics of bug-tracking software are bug assignment, storage, a modern bug-tracking method, and a good reporting facility. Bug tracking is the process of documenting and monitoring issues or flaws during software testing. It goes under the names defect tracking and issue tracking as well. A defect tracking system, sometimes known as a bug tracking system, is a software application that keeps track of reported software defects in software development projects. It’s a particular kind of tracking system for issues.
A defect tracking system, sometimes known as a bug tracking system, is a software application that keeps track of reported software defects in software development projects. It’s a particular kind of tracking system for issues. A defect tracking system, sometimes known as a bug tracking system, is a software application that keeps track of reported software defects in software development projects. It is a particular type of tracking issue.
Best Bug Tracking Software
There, we will briefly discuss the top 28 Bug Tracking software in detail.
1. Redmine
Redmine is an online, open-source software bug-tracking and project management tool that works similarly to Trac. It also provides additional tools for project management, including calendars, wikis, time-tracking, and other reporting tools. Redmine is thus unquestionably more than just a bug-tracking application. Many web development teams use Redmine to manage their projects globally. Its qualities make it simple to use in scrum or agile workflows.
With features like calendar views and Gantt charts, Redmine is an open-source project management solution that is very adaptable. The bug-tracking application contains an integrated time tracker and supports numerous projects. See if you can uncover any valuable bug-tracking information!
2. ClickUp
One of the best productivity and bug-tracking applications is ClickUp. It offers comprehensive solutions for businesses that must continue to run smoothly and productively. In addition to being a reliable project management tool, ClickUp serves as a focal point for teamwork. The robust GitHub integration of ClickUp is one of the reasons it ranks #1 on this list of the best bug-tracking solutions. Software development teams, for instance, have access to all GitHub activity pertaining to a task and are notified when new items are posted. You can also use ClickUp to update a task’s status on GitHub automatically. The adaptable features of ClickUp enable software development teams to collaborate throughout the company. No more pursuing project managers or connecting with customer service, marketing, and design teams to report bugs.
3. WebIssues
An open-source, cross-platform problem-tracking tool is called WebIssues. It can be used to “store, share, and track issues with various attributes, descriptions, comments, and file attachments,” according to what is said on its website. The platform offers a condensed mobile version of the web client.
4. Bird Eats Bug
A few lines of code are all it takes to install Bird Eats Bug on your internal tools. After installation is finished, people from anywhere in the world can report bugs.
With the program, users may record and attach screen captures, screenshots, and thorough problem reports that automatically contain technical information like console logs, network requests, system information, and other details. Additionally, Jira, GitHub, Slack, Zapier, and other well-known problem trackers and communication platforms are integrated with Bird Eats Bug.
5. OTRS
The Open-Source Ticket Request System, or OTRS for short, is a free and open-source ticketing platform. It is a ticketing system, so you may use it for more than just tracking bugs. OTRS is an excellent free customer service solution with its help desk capabilities. Any department in your business can utilize OTRS, a service management solution. The improvement of workflows, communication, and service delivery lowers operating costs and raises satisfaction. You can select software straight from the manufacturer via OTRS.
6. Trello
You may make the process of tracking bugs and reporting problems more efficient by using this bug tracker software. All the information you require can be obtained by using these simplified bug report forms. With its Kanban-style board for task visualization, Trello, a visual project management application well-known for its simplicity and ease of use, may also be used for bug tracking and issue management.
The defect reports can now be promptly prioritized, verified as reproducible, and addressed. By creating new custom fields and obtaining particular information for your bug reports, you can effortlessly monitor bugs.
7. Orangescrum
Teams can improve their project management, task management, and issue-tracking procedures by using Orangescrum, a project management and bug-tracking tool. It provides teams with an all-inclusive platform to plan, monitor, and complete projects effectively. Because of Orangescrum’s adaptability, it is not just a bug-tracking tool; it can also be used for issue and bug-tracking.
8. Shortcut
With the help of Shortcut, a robust defect-tracking tool, you can efficiently manage all of your teams, projects, and issues in one location. Users can work together with internal departments to develop and monitor issues or sprints.
Additionally, Shortcut connects with widely used programs and platforms like Zapier, GitHub, Slack, Zoom, and Slack. Users can also release high-quality software products, manage their resources, visualize their roadmaps, and fix defects.
9. Jira
Jira is an issue-tracking and project management tool that gives teams multiple Agile reports in real time for tracking bugs. Nevertheless, there are no concept management tools in this bug-tracking program. Software professionals require a creative workspace to create innovative ideas, software solutions, and bug tracking strategies. But good luck cognitively committing your ideas to memory without idea management features.
Known for its vital task, project, and software development workflow management capabilities, Jira is an all-inclusive project and problem-tracking solution. Second, Jira isn’t the most customizable tool—at least not for software developers—so it can’t be the organization’s all-encompassing answer.
10. Fossil
Another easy-to-use problem-tracking tool is Fossil. On the other hand, Fossil provides wiki functionality, issue tracking, and other capabilities associated with lightweight project management tools. Fossil’s distributed version control mechanism is its main feature.
Fossil is a relatively reliable tool for tracking bugs, but version control is clearly its main priority. This raises the possibility that it will be a problematic tool for those who could be more tech-savvy.
11. Pachno
Pachno is a platform for cooperation that was initially known as the Bug Genie. It can streamline your debugging process. This solution has an extra edge in this market area thanks to features like issue tracking, a Kanban board, and documentation.
For a less stressful experience, you can choose the cloud version of the program or download it and host it yourself. Nonetheless, a significant disadvantage of this instrument is its restricted integration possibilities.
12. Usersnap
One of the most incredible contemporary issue trackers is this one, which allows you to report issues and apply fixes directly within your web browser. It isn’t open source, though. Usersnap practically simplifies problem-tracking.
The finest program for tracking issues is called Usersnap; it tracks defects in your browser by taking screenshots and offering annotation capabilities. You can complete numerous forms without needing to complete numerous forms. If you’re looking for a straightforward bug tracker, this application is an excellent choice. This bug-tracking program is free to use and doesn’t require a credit card.
13. Trac
Trac is a tool for more than just tracking bugs. It is an open-source wiki, issue-tracking system, and project management application. Specially made for initiatives involving software development.
Trac defines itself as a web-based project management solution that takes a basic approach. In terms of design, it is simplistic. Indeed. It does not, however, lack any essential components. Project roadmaps and milestones may be created with Trac, and the issue-reporting section can be completely customized to your specifications.
14. Monday
This easy-to-use web-based program for process management and visible, uncomplicated, and customizable bug tracking views is a basic bug tracker and all-purpose project tool.
Such cloud-based software streamlines the process of obtaining end-user information. You can use this bug queue template to record the issues.
15. Mantis
Mantis BT is an old hand in town, having been introduced in 2000. Mantis BT is a popular bug-tracking program that is accessible in 49 different languages and is written in PHP. The Mantidae family of insects, also known as bugs informally, is where the name “mantis” originates. This explains why Mantis BT chose to use a bug as their logo as well.
Mantis BT version 1.2.0 included the introduction of an event-driven plugin system. Being the older child in the community, Mantis BT was somewhat outdated. Furthermore, when contrasting it with other issue-tracking programs and platforms,.
16. Marker.io
A visual bug-tracking and feedback application called Marker.io makes reporting and handling website problems easier. It is designed especially for online development and design teams that require an easy-to-use and effective method for identifying and fixing both functional and visual faults on websites.
A visual bug-reporting solution designed for agencies and agile software development teams is called Marker.io. Just install the website widget, then begin gathering user feedback or reporting bugs. All technical metadata, including annotations and screenshots, will be automatically imported into Jira, Trello, Asana, GitHub, ClickUp, and other project management applications of your choice.
17. Asana
Asana is an excellent tool for organizing tasks and meeting project deadlines. Though not its primary purpose, developers frequently use it as a bug-tracking tool. It’s fantastic that this software allows you to create subtasks and designate them to particular developers to address various problems.
However, a significant issue with Asana is that, in order to see issues and visibly resolve them, you must constantly transition between the website you’re working on and Asana.
18. Userback
A visual bug reporting and website feedback tool is called Userback. It’s the quickest method available for users and software teams to report issues on any website or application. Gather visual and highly contextual problem reports quickly, enabling you to replicate and resolve issues more quickly. Userback automatically captures annotated screenshots, video recordings, console logs, browser data, custom data, and more.
You have the option to export your file in JPG, PNG, GIF, CSV, and PDF formats and schedule scans to run hourly, daily, weekly, or monthly. It provides instant notifications for email, Slack, and MS Teams, in addition to process customization.
19. nTask
Agile teams can manage and prioritize issues with the help of project management software called nTask. It becomes an even more potent tool for monitoring and prioritizing bugs when you combine its Kanban boards with solid team collaboration features like issue and risk documentation. Nevertheless, there are few built-in connectors on this platform. You will, therefore, be significantly dependent on Zapier if you want to integrate nTask with your other products.
nTask is an end-to-end issue-tracking solution with agile views, project planning views, and risk mitigation features that streamline tracking issues and bugs. IT teams may use features like issue management, bug tracking, custom fields, and problem collaboration by utilizing nTask.
20. GitHub
In the software industry, GitHub is almost a household name and an essential tool for developers. For those who are unaware, Github is a widely used open-source software development platform. It has established a reputation for being a top-notch resource for developer collaboration on projects.
Regarding bug tracking, it’s a fantastic choice. Verse control is an excellent tool for development teams to create repositories, commit updates, and monitor changes. Having said that, if your team decides to use GitHub, be ready for a learning curve, as it will take some time for them to get used to it.
21. SpiraTeam
A key component of issue tracking is SpiraTeam, an application lifecycle management and project management tool. With its help, teams can effectively record, monitor, and handle software flaws all the way through the application development lifecycle.
Your team members can quickly log and rank problems using SpiraTeam, assign them to other team members, and monitor their advancement in real-time. It offers a centralized platform for teamwork, facilitating communication and information exchange about issue patches.
22. Bugasura
An AI-powered bug and problem tracker called Bugasura automatically determines the seriousness of reported issues, classifies them, and designates the appropriate person to handle their resolution. It indicates the possible effect a problem may have on company operations. This AI bug tracker locates related or similar bugs and makes recommendations for bug fixes based on the reported bugs. When reporting defects, you can provide additional context by using the tool’s audio recording feature.
Bugasura’s free plan includes access to all of its bug-tracking tools. It can only accommodate five users, though. If your user base grows, you may choose to move to the premium plan, which supports up to 100 people.
23. Bugzilla
An open-source bug reporting program with sophisticated reporting features is called Bugzilla. This defect-tracking app may also be used to estimate the time required to resolve a bug and establish a deadline. One of the earliest web-based applications for tracking bugs was Bugzilla. The Mozilla project was the first to adopt it.
One of the most well-known programs for tracking bugs was (and most likely still is) Bugzilla. And once upon a time, if you wanted a bug-tracking system, there was no way past Bugzilla. Nevertheless, this issue tracker needs more functionality, such as the various project views that Agile teams require. This could lead to a disgruntled Scrum team that is perpetually switching between platforms or requiring critical views.
24. BugHost
According to its developers, BugHost is an issue management tool in addition to a software defect tracking system. End users can generate and manage issues in a project with BugHost’s convenient WebHost service, which is a cloud-based platform for bug tracking and issue management.
A bug tracking tool called BugHost has features including email alert integration, thorough audit trails, workflow capabilities, bug search and reporting, and more. Businesses can retain software development control, boost productivity, and enhance return on investment with the help of a bug tracking and project management system.
25. Mattermost
Mattermost increases visibility between development and operations during the quality assurance process, allowing you to find defects before your software is released. Its cutting-edge security features provide you with complete data control while enabling you to maintain compliance. This tool facilitates safe and efficient team collaboration. Mattermost offers a suite of safe, workflow-focused collaboration tools to help technical teams meet their goals even in the face of strict security and privacy regulations.
You can do jobs faster and with fewer resources if you use Mattermost’s specially built workflow automation. The software’s seamless custom interfaces with popular tools, which also provide you the flexibility to attach to your own tools, improve its automation capabilities. Additionally, by giving you the tracking skills you require to prevent expensive outages and downtime, the solutions assist you in saving money.
26. Kualitee
Everything you require to reach your maximum potential. One simple, easy-to-use platform. It really is that simple. With Kualitee, you can work together more intelligently, test more effectively, and release top-notch software faster than before. Kualitee provides real-time QA insights. Kualitee eliminates the need for you to modify your workflow. Using an integrated view of test case coverage, execution speed, and faults, keep an eye on the health of your project.
27. ProProfs Help Desk
ProProfs Help Desk is an efficient bug reporting tool that may help your team track issues from initial discovery to resolution. Your development team can record bug reports and grievances via a variety of methods, including email, live chat, web forms, the help centre, and more.
You can create online clients or team members who need help reporting bugs. They can follow the steps to correctly report issues and monitor their progress online by reading the relevant instructions, videos, etc.
28. GitLab
As the name suggests, GitLab is an issue-tracking application that functions similarly to GitHub. GitLab functions as an all-in-one solution, which sets it apart from other tools for project collaboration and issue tracking. This has advantages and disadvantages. GitLab should be your first choice if you’re searching for a more customized, feature-rich experience, but GitHub is still quite good. If you choose this path, be prepared for a learning curve similar to GitHub.
Choose The Best Bug Tracking Tool
In order to properly manage software defects and improve the overall effectiveness of software development projects, selecting the appropriate bug-tracking tool is essential. A thorough bug-tracking tool is an essential part of project management software since it makes managing issues easier and fosters better teamwork.
- Determine Your Needs
- Seek out Important Elements
- Assess Integration competencies
- Think about support and usability
- Evaluate the cost and clientele.
Conclusion
In 2024, as you assess bug and issue-tracking software for your team, take your organization’s particular requirements and processes into account. With the correct tool, teamwork, productivity, and product quality can all be significantly improved. Every one of these software choices offers advantages, and the optimal choice for your team will depend on its unique needs.
In order to make an informed choice that will help your software development projects succeed in 2024 and beyond, make sure to check out the most recent features and upgrades offered by these tools. Try Orangescrum if you’re seeking an all-in-One bug and issue-tracking tool. It provides robust capabilities to oversee every facet of project development, including bug and issue tracking, time tracking, task tracking, and backlog management.
